We understand that planning for an event such as this takes time and effort. To ensure your date gets scheduled, a 50% non-refundable deposit is required. The remaining balance and a security deposit of $200 is due 7 days prior to the scheduled picnic date.
Payment details can be found on the invoice sent to the customer via email. Please note that the event will not occur without full payment 7 days prior to the event. If payment is not received in full within 7 days prior to the scheduled event- your event may be canceled without notice and no refund will be given.
ID Requirements
Proof or License matching the booking form will be required upon picnic setup. This includes your full name, phone number and address.
Cancellation & Refunds
Our business relies on our availability to meet the demands of our clients' schedules. For this reason, deposits are non-refundable 24 hrs after your booking is confirmed.
Refunds are not available for services provided but not utilized by the customers ie. any unused or unconsumed food, drinks, or equipment such as tables, pillows, cabanas…so please book carefully. In the case of poor weather, your event may be rescheduled to another date at no cost pending availability.
Cancellations the DAY OF scheduled event results in forfeit of full amount of picnic cost.
Rescheduling of picnic will only be permitted once if given a two week notice, second cancellation forfeits full amount of picnic cost. If you book your event last minute, a non refundable payment in full is required.
Wet Weather
Sunshine is not always guaranteed, so in the interest of your special day still being absolutely fantastic we do require a Backup event location ( Preferably indoors) where we can continue the event as planned. In the event of bad weather, The Customer agrees that My Private Beach Club can request a location change due to predicted weather and for security of the property and safety of staff, may refuse to set up should an alternative location not be sought. It is the responsibility of the customer to source an alternative location. Bookings which are paid in full that require cancellation due to bad/severe weather, where practicable, will be rescheduled within a 3- month period.
The company reserves the right to cancel the booking on reasonable grounds within any period leading up to the event. In the event this occurs, the customer will be refunded in full with the exception of where the customer has failed to fulfill their obligations within these terms & conditions
Use of Equipment
All Equipment supplied on hire is the property of My Private Beach Club.
Any damage, loss or extensive cleaning will result in a fee to The Customer.
The persons hosting the event shall be responsible for any loss or damage to any items such as platters, ceramic bowls/plates, vases, props and other decorations. Fees will apply for replacement at the full cost of purchasing a replacement. These fees are payable within seven days of such loss or damage unless agreed otherwise.
The Customer shall pay for all equipment damage or loss however caused during that period. Damage includes but is not
limited to:
Improper use of equipment
Disappearance of the equipment
Damage to, or loss of, the equipment from any unknown cause
Cigarette burn on any furniture or décor items.
Red wine or other staining food, product spillages or stains on any furniture or décor items
With the exception of battery powered candles, no candles, fires or other flammable properties are to be lit during the booking.
In the event of the Equipment being stolen from the booking site, the Customer shall notify the Company in writing stating the full circumstances of the theft and the time the police were notified.
The Customer shall also indemnify the Company for any such loss of the Equipment at the current replacement cost of the Equipment, and must pay that cost to the Company on demand.
All hired equipment must not be relocated from the designated place of setup by the company.
The Customer warrants that all equipment will not be left unattended for the duration of the booking. The Company shall not be liable for any loss or damages arising out of the overloading, exceeding rated capacity, misuse, or abuse of the Equipment by the Customer and the Customer agrees to keep the Company indemnified in respect thereof.
In order to retake possession of the equipment, it shall be lawful for the Company to enter into or upon any premises where the same may be and the Customer hereby agrees to indemnify and to keep indemnified the Company against all liability and against all actions, suits, proceedings, claims, demands, costs and expenses howsoever incurred by the Company arising from the Company's entry into or upon any premises in exercise of its rights of repossession.
Any person agreeing to a booking and it’s terms and conditions on behalf of the Customer hereby agrees that he or she has the authority of the Customer to make this agreement on the Customer’s behalf and has the Customer’s permission to bind the Customer’s to this agreement and hereby compensate the Company against all losses and cost incurred by the Company arising out of the person signing this agreement failing to have such power and/or authority.
The Customer shall be responsible for giving any local or other authorities any necessary notice of their intention to occupy an area within the authority’s locality and shall pay all fees in connection therewith. In the event that the Company incurs or suffers any loss, costs or damages as a consequence of the Customer's failure to carry out its obligations under these terms the Customer shall be solely responsible and shall indemnify the Company for any such loss, costs or damages.
Hire Obligations
Unless otherwise agreed by the Customer and the Company, all sitting times are for a 2 hour period.
Extension to the sitting time will not occur in the event the customer does not arrive on time. The commencement and conclusion time of a booking will remain as per the original agreed booking.
To avoid impact on successive bookings, in the event a Customer is greater than 15 minutes late to a booking, forfeiture of the booking will occur.
Extended Hire
The Customer agrees that the booking is for the agreed duration as confirmed at the time full payment for the booking occurs.
A request to extend booking duration must occur 3 days prior to the booking date and is subject to availability. No refunds will be issued in the event the extended hire is not fully utilized.
Extended hire is charged at a rate of $50 per hour if scheduled in advance and $100 per hour day of time extensions.
Advertising
My Private Beach Club has the right to all photos taken at the booking for advertising purposes.